Re-enrolment of staff back into a workplace pension scheme

This  is a two-stage process. Employers must carry out re-enrolment every three years. Firstly, staff who opted out of their workplace pension must be put back in. Secondly, employers must complete and submit the online re-declaration of compliance form to show The Pension Regulator how they have met this responsibility. Re-enrolment is a straightforward two-stage task but employers should ensure they leave enough time to carry it out correctly. Visit The Pensions Regulators website for more information.

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Online Support: 6.00am to 4.00pm

We are pleased to announce that we now provide live online support from 6.00am  to 4.00pm Monday to Thursday.  We have also introduced the  appointment call back system . The payroll manager will call you back at a pre arranged convenient day and time. Last but not least for those who may need some instant help. The live  chat function is proving to be a great success especially when answering generic queries. Please note our offices are closed Friday, Saturday & Sunday as well as all public holidays.

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HMRC payment CHANGES!

The online payment page for HMRC has changed. HMRC advise that they no longer accept personal card payments (only corporate cards) and have offered payment options to either set up a Direct Debit for a one off payment, but you will need a government gateway ID (click image to enlarge) or pay direct from your bank account to their bank (direct bank transfer) IMPORTANT – You MUST change the reference number you use each time to allocate the payment to the correct period. You’ll need to use your HMRC payment reference when you pay, for example 123PA01234567. This is known as your 13-digit Accounts Office reference number, which is shown on all… Read More

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Schedule a call-back & Live Chat

Try our new appointment booking and live chat feature. You can schedule a telephone call-back with the payroll manager. Or live chat when he’s online. Click the “Book Appointment” button (or from the contact page) Select a suitable day & time. When the payroll manager is online, a live chat window can be opened to converse real time. Live Chat is available on a number of pages including the payroll change form as well as the contact page.

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