If you have previously been an employer and had an active PAYE scheme, before we or you either register again with HMRC or use reference numbers you supply that are no longer valid, you should check that your old scheme is either open or closed. Old schemes are also normally re-opened by HMRC if less than 12 months since closure. You must call the employer helpline on 0300 200 3200 Please note if you or any other payroll provider has already filed any RTI for the tax year you are subscribing from, we will not be able to commence with your payroll service before 6 April each tax year.
HMRC - opening a PAYE scheme online can take 28 days by post, so you should telephone HMRC if RTI is due less than 28 days before the end of the first month of employment to avoid a penalty. HMRC will provide you with your PAYE references at the time of the call
All HMRC correspondence will be posted direct to you. It is your responsibility to keep us advised of any changes HMRC may send to you that may affect the payroll. Please note as we do not act on your behalf with HMRC or as your HMRC agent, we will not receive any copies of information
The payroll start date is normally the same as employee start date. If you are planning to switch your payroll scheme from another payroll provider to us, please note we can only offer this option from the start of a new tax year on 6th April
If you are unable to scan and attach the P45. Please email a copy to the address shown in the auto reply email. Please ensure you answer the new starter questions by selecting A, B or C
Please advise us A, B or C in respect of your employee from the following list.
It is important to select correctly at this will effect the tax code, we use to calculate tax.
A This is their first job since last 6 April and they have not been receiving taxable Jobseeker's Allowance, Employment and Support Allowance, taxable Incapacity Benefit, state pension or occupational pension (Taxed Cumulative)
B This is now their only job, but since last 6 April they have had another job, or have received taxable Jobseeker's Allowance, Employment and Support Allowance or taxable Incapacity Benefit. They do not receive state or occupational pension (Taxed Non-Cumulative)
C The employee has another job or pension as well as this new job (Taxed BR no tax free pay)
If you are selecting 'auto produce' calendar monthly (calendar monthly means from start to end of each month) for all payslips to be the same the payslips are produced automatically, but salary values can be changed anytime before RTI is submitted (or you can adjust a future payslip) using the change notifictaion form.
If 'advise us' e.g. salary paid is variable each month or if you require all the payslips to be calculated based on actual hours worked each month, insert a GROSS hourly rate. You will have to electronically submit the hours worked each month to us, before we are able to produce a payslip for you. If agreeing NET you must advise us the total NET value each month (not hours)
If your employee has started part way through the first month please insert the pro rata calculated salary value payable in the 1st payslip box (i.e. salary from their start date to month end only)
Payroll production is always processed to the end of a calendar period. For example your employee started on the 20th. The first payslip data you insert will be from the 20th to the 31st of that month, and NOT from 20th of her start month to 19th of the next month.