- Our online support team enable us to reduce running costs & keep our prices low.
- By agreeing to a fixed term₂ contract of 12 consecutive months you benefit from a complete, yet low cost payroll solution.
- We do not pay commissions for referrals to employee's, nanny or care agencies, who work with some other payroll companies.
- We are an electronic only service which is by design paperless and as such environmentally friendly. This further keeps our cost down, which we are pleased to pass on to you in our low fees.
- Monthly payslips - £160 per annum
- Weekly payslips - £240 per annum
- Additional fees apply for pension support, email employee & text alerts
We are a small team of payroll professionals that can advise you on all statutory payroll matters for employers of nannies, carers, personal assistants as well as domestic and nursery staff. First established in 2005 we process 1000's of payslips each year.
*First year of payroll service is £120 for monthly & £180 for weekly payslips & includes three months free. The standard₁ annual service allows for any unused months to be transferred to a replacement employee at no cost, at anytime during your annual contract. We are aware that some other payroll companies charge over £300 per annum and accountants at least twice that. So you may ask how can we offer a fully comprehensive payroll solution for small employers at such a competitive cost?
₂ Pay as you go option is available after your first 12 months for short term extensions.
* Renewal after the first 12 months is £160 for monthly & £240 for weekly payslips per annum.
MONTHLY: As standard we produce either calendar monthly or variable monthly payslips. If calendar monthly, these are usually set up at the same value each month automatically and any salary changes can be advised online before month end. For variable monthly payroll you will be required to submit the hours worked and rate each month for production before the deadline.
WEEKLY: The payslip is produced each Monday at the default value and is submitted to HMRC each Friday at 10am. Any changes must be advised before 10am Friday or if missed you can adjust the following week. Due primarily to the additional amount of resource required to manage the production & transition of data. This will result in us having to produce, email & make weekly (52 per annum) submissions to HMRC on your behalf. To offer this premium option, an additional cost will apply to our standard monthly service rates. See the registration form for cost options.
The best time to switch payroll providers is from the start of a new tax year in April. Switching in April means we do not require any further information apart from your PAYE reference & Accounts office reference (payment ref). If you plan to switch payroll providers mid tax year, there are a number of documents you will have to request from your current/previous payroll provider, such as P11 deductions worksheet, summary of RTI submissions year to date, P32 summary of payments you have made to HMRC & P45 if the employee has left. If you have had more than one employee in the same tax year, we will also require all their pay information & an additional fee will apply for us to enter this data on your payroll for end of year final submission. Please call us first to discuss further.
The online payroll team will provide you super fast and accurate payroll support Monday to Friday from 6.00am to 12.00pm. Online submissions & emails received before midday are responded to same day. After midday, we may not be able to get back to you before the next working day. We are closed at weekends, all public holidays & the normal work days between Christmas & New Year.
The telephone support line is open Monday to Friday from 6.00am to 12.00pm to take your calls. When lines are busy, you can leave a message. Messages received before midday are responded to same day. After midday, we may not be able to get back to you before the next working day. We are closed at weekends & on all public holidays. When lines are closed, please send a priority email to the support team. All incoming & outgoing calls are recorded for training, audit & monitoring purposes.
Our standard method for service fee payments is by bank transfer, and we provide you bank details on set up or when a renewal payment is due.
There are no complicated log in portals for you to download payslips. Each week or month, we email you & your employee if option is selected (password protected) the payslip which shows all the calculations and deductions. You can advise us either an agreed net or gross salary. You can make unlimited changes (see below) to data or the salary anytime before the RTI is filed, add overtime, make deductions for unpaid days etc. You are only thereafter required to make the NET payment to your employee each week or month.
We will also email you every quarter your P30 employers payslip. This shows the total amount to pay HMRC. We calculate and deduct student loans, as well as process sick pay (SSP) or maternity pay (SMP) and we issue a P45 when your employee leaves as well as a P60 at the end of the year, all of which is included in our annual fee! To see a detailed list of our service provision click here.
You can make payroll changes at anytime using the online form. Data received before midday (M-F) will be processed the same day. When the support team are not online, close the pop up & complete the data, which will then be actioned the next working day (M-F). If you submit any changes after midday M-F or at the weekend, they will be processed on the following Monday.
If you advise variable hours monthly, you can advise us anytime before 10am of the last week day in the pay period. If you advise monthly variable, these are filed on production to HMRC. If your payroll is auto produced at the start of each week or month, you will have up to 10am of the last week day (ex-public holidays) to make a change for a current pay period. If you miss the deadline, don't worry, just make any changes or adjustments in a future week or month.
We can produce your payroll and issue the payslips the same day (who else does this?) If you do not have a PAYE scheme you must first register with HMRC, who will then post you your PAYE and accounts office references, please note this can take 7-14 days. If you need help with registering for a PAYE scheme, just call us and we can help you do this.
We have appointed a pension & auto enrolment specialist within our organisation, and are able to seamlessly integrate with NEST (Nest is the workplace pension scheme set up by the government.) into our payroll service to offer you both a fully managed support option and a general data support option for all other pension providers - see HERE
Where, when and how do I pay the tax and NI to HMRC? Full details of the various methods and which office to pay can be found here. Each month or quarter (default is per quarter) we will email you a P30 advice note. This is the total amount of tax & NI (plus student loan if in force) that is payable to HMRC for that period. Payment of PAYE deadlines to HMRC are the 22nd of the following month as per below. You can pay HMRC online, using the link in our email or by bank transfer, or if you set up a direct debit you can automate your payments to HMRC based on the monthly data we submit. (RTI) It is your responsibility to pay HMRC on time, but if selected we can send you a text reminder each payment period to help you remember.
April payslip (Month 1) is payable between 6th and 22nd May.
May payslip (Month 2) is payable between 6th and 22nd June.
June payslip (Month 3 or Q1) is payable between 6th and 22nd July...etc
March payslip (Month 12 or Q4) payable between 6th and 22nd April.
We are registered with the government gateway. We have submitted online FPS & EPS since RTI started. (...actually before, as we provided a pilot scheme with HMRC) RTI is filed each month instead of filing data to HMRC only once a year. The payroll data will be sent to HMRC each time a payslip is produced if you advise monthly, or last working weekday if auto produced. We are a file only (RTI) payroll bureau. As you are the registered employer, HMRC will write direct to you. We do not act as your HMRC agent or correspondence address. This is because we do not need access to your personal tax data and it is more appropriate for you, the employer, to hold all the important HMRC data. If you receive any communications from HMRC that we need to be informed of, you just provide us the data using the online form HERE