These Terms and Conditions are accepted on the submission of your application.
Anti Money Laundering (AML) & Identity check will be undertaken by VERIPHY in accordance with The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017. Acceptance to manage your payroll is subject to a satisfactory AML identity check and meeting the required operating criteria for our service. If we are unable to accept your application for any reason, we will refund (excluding the £10 AML processing fee in the event of a failed or cancelled application) your payment & delete all data in accordance with GDPR.
Tax Nanny Payroll Ltd is committed to safeguarding your privacy. We therefore in accordance with our terms of registration under the data protection act 1998 are obliged to inform you that we hold information about your registration details that you submit to us as part of your application for any of the specified payroll services. You are entitled to view this data yourself when you request it in writing.
Registered Company Name: Tax Nanny Payroll Ltd
Company Registration Number: 07424564
Data Protection Registration Number ZA177803
Anti Money Laundering: Registration XYML00000120811
On acceptance of your application & subsequent commencement of services from Tax Nanny Payroll Ltd. All payroll service correspondence is conducted electronically by email. Fixed Term contract service of 12 consecutive months of PDF electronic payroll. There are no pro rata rebates for non full use of a consecutive fixed term contract, but any unused months are transferable to a replacement employee at no cost during the same contract period. Your 3 free months price reduction has been applied to your first employee for a 12 month min term. (Standard Cost £150) We reserve the right to change our pricing structure or services provided at anytime by providing 30 days notice. Details are posted on our announcements page.
The employer must submit any payroll data updates or changes within the defined timescales to avoid HMRC penalties for late or missed RTI. The data must be provided in accordance with the required format using the website online forms, and log-in procedure. Data not submitted in the correct format (e.g by email or telephone) will not be processed.
Contract Inclusions: The electronic paperless service is designed to meet all your standard payroll production and RTI submissions to HMRC. All payslips & any other documentation is sent to you as an electronic PDF attachment by email, for you to print or forward to your employee. Registration with HMRC as an employer (if required) Quarterly Tax & NI payment electronic statement (P30) Production of statutory reports and recovery of SSP via payroll & SMP report with application advice for advance funding from HMRC. FPS or EPS to HMRC via RTI (Assuming all the data is available on time from employer) Electronic production & HMRC submission of P45 & P60 substitute (PDF) as required. Dedicated email & telephone support from the payroll manager.
HMRC Correspondence: All HMRC correspondence will be posted direct to you. It is your responsibility to keep us advised of any changes HMRC may send to you that may affect the payroll. We do not act on your behalf to HMRC or as your HMRC agent.
HMRC payments: It is the employer’s responsibility at all times to ensure that HMRC payments are made by the due dates. If in any period a payment is not due, whilst your account remains in credit with us we file the necessary FPS or EPS to HMRC. Payslips and HMRC advice notes (P30) are sent by email by the 25th of each calendar month. This allows you up to 28 days before the HMRC payment is due. If at any time you have not received your payslip or advice note in any given month by the 25th, you must contact us before the end of the same month for a resend of the payslip or P30. Failure to pay HMRC on time will result in HMRC applying a penalty against the employer and charging interest for late payment.
RTI Submissions: RTI (FPS) is filed on the last weekday of each month. Failure to advise us data on time, will prevent in an RTI submission being filed and subsequently submitted late. This will result in HMRC applying a penalty against the employer at £100 per month. Although we can sometimes alert employers that data is due with an RTI reminder email. We are under no obligation and cannot guarantee to send an email. The final responsibility to provide the data before the due date is at all times solely that of the employer.
Correcting RTI errors: Once an RTI submission has been filed to HMRC – it cannot be changed. It is possible to make minor corrections in a future payslip, such as an addition or deduction of salary. However we cannot undo any other incorrect data that has already being processed. Examples include (but are not limited to) SMP, SSP, P45, Employee leaving dates, Employer Closure of Scheme etc. We can therefore accept no responsibility or are able to rectify any mistakes that happen due to an employer not advising us the data required. You must notify payroll changes before the monthly RTI deadline due date, as otherwise it will be the employer’s responsibility to correct any errors via HMRC direct. If you have regular changes, you should select the ‘advise monthly’ option, which means we only produce and file payroll after you have advised us the details for that month.
Information: The Employer shall promptly pass all relevant information to Tax Nanny Payroll Ltd which is required for the processing Employer’s payroll. If you or your employee change address, email or telephone number, you must advise both us & HMRC immediately. RTI has now commenced and it is paramount that the employer ensures that all data is accurate and up to date, including spellings of names, DOB and NI Numbers. Tax Nanny Payroll Ltd cannot be held responsible for any errors in the data the employer has provided or for any penalties imposed for failing to file an RTI submission by the due date. You must notify all payroll changes using the online PCN form (including “advise us” employers) before 10am of the last working weekday for the month the payslip is due for RTI submission. If your employee has more than one job, you will have to consider first if you are to register as an individual employer and how NIC is calculated. The data you must review from HMRC is here and also see here. If NIC has to be aggregated from both employments, we can only set the scheme up as ONE employer with both parties sharing the payments to both employee and HMRC proportionally. Our software (as most other payroll software) is not able to process this method as individual employers. If the employment has no connection i.e. there are NO days or shared time when all of the children are cared for together in the same home, then we are able to set the employment as an individual employer. Please note that you are solely making this decision of one or two employers when registering for this service type.
Termination of contract: This agreement can be cancelled without penalty and full refund issued, within 14 days from the date of submission of the employer registration form. You waive your rights to this, if the service (production of first payslip or submission of RTI to HMRC) begins before the end of the 14 day cancellation period. The contract will terminate automatically if the fee is not paid within 7 days of account set up or expiry date if a renewal. If you do not have an active secure storage package, your payroll file will be deleted, in line with our GDPR policy. (It cannot be recovered once deleted) At all other times 28 days notice will apply. If Tax Nanny Payroll Ltd terminate the contract for any reason whatsoever, a pro-rata rebate will be awarded to the Employer. There are no pro-rata rebates or refunds applicable for early termination of any 12 month contract purchased, or pay as you go option, made by the Employer once the service has commenced or once the 14 day cancellation period has expired. Any unused months in a 12 month contract period are fully transferable to a replacement employee during the same contract period. Any free months offered have no value & minimum term of 12 months will apply.
RENEWAL & option to not renew or to terminate your payroll service: Payroll or pension support renewal is due before the end of the month of service date expiry. Thereafter accounts will be archived for 14 days and deleted thereafter in line with our GDPR policy. In order to provide the most efficient service and to keep our costs competitive, we reserve the right to terminate or not offer any renewal of services to customers whose payroll is deemed as being excessively corrected for errors, incorrect data submissions, late data notifications, failing to provide data in the required format, not using the online forms, or chased for any data to meet RTI deadlines. We will provide final production and closure of service in the month notified, and refund any unused pro-rata month of subscription paid. Please note we also operate a zero tolerance level to any communication(s) received that are deemed as being rude, disrespectful, aggressive or offensive and we will terminate any contract with immediate effect should this occur. Renewal payments will be required to be made by bank transfer & account details will be provided with your renewal notice.
Tax Nanny Payroll Ltd is registered for Anti Money Laundering (AML) This means it is our legal responsibility to advise HMRC on any suspected activities such as tax evasion and is required to, and will comply with all legislation and appropriate guidelines designed to combat money laundering activity, the funding of terrorist or criminal activity in the jurisdictions in which it operates. We are required under the rules of the HMRC and the provisions of the Money Laundering Regulations 2007 to verify the identification of its clients. For this purpose you agree to provide the documents and information that may be required to comply with the company’s procedures.
Payment & Transactions: By placing your order, you are making an offer. The contract will only be formed if that order is accepted by Tax Nanny Payroll Ltd. Taking payment does not constitute acceptance. If Tax Nanny Payroll Ltd chooses to decline the client, a refund (excluding the £10 AML fee) will be issued. We work to protect the security of your online transactions during transmission by using the providers servers for your online payment on their secure servers. The provider protects your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information you input. You may also choose to pay by contacting us by telephone, with your credit or debit card, that we will process via a payment terminal and we only collect the card details in order to enter them into the terminal. We never store any financial details from the cardholder. Your card transaction for any of our services will show on your statement as TAXNANNY
Legal & Disclaimer: Tax Nanny Payroll Ltd will accept no responsibility whatsoever for any late payments due or penalties arising from any missed payments or late RTI submissions however occasioned.
Tax Nanny Payroll Ltd will not bear any responsibility for liabilities that may arise out of a client’s unfamiliarity with or lack of understanding of how the PAYE system works in terms of their own particular employment arrangements. It is the client’s responsibility to seek appropriate professional advice, if required. Our expertise is limited to advising employers on payroll services only and for matters of employment law or of a contractual nature, you will have to seek independent employment advice.
Tax Nanny Payroll Limited, its directors, employee’s, agents or anyone acting on behalf of Tax Nanny Payroll will not be liable under any circumstances whatsoever for any loss, expense, damage, delay, costs or compensation (whether direct, indirect or consequential) which may be suffered or incurred by the Employer arising from or in any way connected with the Services provided by Tax Nanny Payroll Ltd. Tax Nanny Payroll Ltd shall not be liable for any consequences of HMRC compliance checks made by HMRC in respect of possible errors in tax and NI calculations or payments. The employer is at all times responsible for any outstanding tax and NI contributions that maybe due or penalty notices in relation to non or late payment of PAYE or late filing of HMRC documentation, including, but not limited to, an FPS or EPS, P35, P11D or P14 submissions online. Our total liability in contract, tort, misrepresentation, restitution or otherwise arising in connection with the supply of the payroll service shall in all circumstances be limited to the annual service fee paid by the client to us under the terms of this contract.
These Terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England & Wales. We reserve the right to alter or amend these terms and conditions at any time under which it provides its service, as a result of changes in law or as a result of issues that arise in the course of providing a service to our clients. You should therefore check periodically for any changes, as you agree to accept those changes, whether or not you have reviewed them.
Offers: The first year discounted rate is available once to each employer that registers for the first employee only. No refunds or rebates for early termination of any contract term.
It is your responsibility to periodically check for changes & review important announcements. By using our services after we post any changes, you agree to accept those changes, whether or not you have reviewed them. We cannot guarantee the up time of the website for submission of data deadlines & visitors who use this website and rely on any information do so at their own risk.
Link to the T&C page will also be provided in your payroll handbook